Ms. Zuzack spent 39 years in active roles in student financial aid administration. She retired in 2017 from her post at the Pennsylvania Higher Education Assistance Agency (PHEAA) where she served as Vice President, State Grant and Special Programs for 11 years.
Previous to her years at PHEAA, Ms. Zuzack was a financial aid administrator at the Community College of Allegheny County and financial aid director at Indiana University of Pennsylvania. Ms. Zuzack served as President of the Pennsylvania Association of Student Financial Aid Administrators (PASFAA) from 1994-1995 and as President of the Eastern Association of Student Financial Aid Administrators (EASFAA) from 2003-2004. Additionally, she was a member of the Board of Directors of the National Association of Student Financial Aid Administrators (NASFAA) from 2003-2005 and served on two NASFAA Executive Committees. She also served on the federal Advisory Committee on Student Financial Assistance (ACSFA) Higher Education Regulatory Study (HERS) as a panelist.
Most recently, Ms. Zuzack served as President of the National Association of State Student Grant and Aid Programs (NASSGAP). Recognized for her leadership in financial aid administration, Ms. Zuzack has received both the PASFAA and EASFAA Distinguished Service Awards, PASFAA Lifetime Membership Award, EASFAA Leadership Award, EASFAA Volunteer Award, and NASFAA Leadership Award. Ms. Zuzack holds a Bachelor’s Degree in Psychology from Grove City College and two Master’s Degrees, one in Clinical/Community Psychology and one in Student Personnel Services in Higher Education, from Indiana University of Pennsylvania. She has completed her coursework for a doctorate in Adult Education at the Pennsylvania State University and is currently working on a Ph.D. in Administration and Leadership Studies at Indiana University of Pennsylvania.
Areas of expertise: Student Financial Aid, Strategic Planning, Legislative Advocacy